End customer delivery that impresses Direct, reliable, customer-oriented – that's how delivery to your end customers works with DACHSER & KOLB.
As easy as clicking “Add to cart,” logistics processing with DACHSER & KOLB is just as reliable. As a subsidiary of DACHSER, we take the direct route to the customer and thus carry out end-customer delivery “on the last mile”—with everything that goes with it.
At the right place at the right time – you can rely on us. Whether by email, text message, or phone, we inform recipients of the delivery in good time. Delivery is tailored to the private customer's daily routine – from morning to evening. Delivery takes place within 3 to 4 business days after notification, Monday through Friday, or even on Saturdays. And in the final stages, shortly before delivery, an employee will even call again to confirm. The goods are professionally carried to the place of use, according to the recipient's wishes.
Your Benefits:
A large network of DACHSER branches, subsidiary companies and long term partners
Standardized processes
Individual delivery to business and private customers
Special Value Added Services
B2B and B2C from a single source
Special service for your end customers
For our additional services in B2C logistics, the customer benefits are clearly prioritized. The vital link between sender and recipient is reliability and transparency, as these are crucial when it comes to the punctual delivery of the ordered goods. The service does not end at the front door but continues behind it, complying to the customer's individual requirements. B2C-Logistics offers professional services for every need two-man handling.
Our additional offers
Installation
Setup of furniture, living accessories, play and garden equipment, installation and commissioning of kitchens
Device connection and installation
Water connection, e.g. for washing machines and dishwashers, electrical connection and electrical installations, e.g. for an electric range
Disposal of old devices
Dismantling and redemption of old devices and furniture, environmentally friendly disposal of old devices and furniture
Return of packaging material
Environmentally friendly packaging disposal
Returns Management
Notification and arrangement of a pick-up date with the private customer, pick-up of the goods with 2-man handling, packaging suitable for transport, return of the goods to the supplier
FAQ – the most important questions about end customer delivery
How much does delivery to end customers cost?
The costs depend on the desired service (e.g., delivery to the curb, delivery to the place of use, assembly, or disposal). You can obtain exact prices when booking or directly from our customer service.
What does end customer delivery mean at DACHSER & KOLB?
End customer delivery includes the logistical handling of transports directly to private customers – reliably, flexibly, and individually. In addition to delivery to the desired location, we offer additional services such as assembly, connection, and disposal.
Can I determine the delivery date for end customer deliveries myself?
Yes, the delivery date is agreed individually with the recipient by email, text message, or phone. Delivery takes place within 3–4 business days (Mon–Fri, optionally also Sat) after notification. On the day of delivery, the driver will call again shortly before arrival.
What is meant by two-man handling in end customer delivery?
With 2-man handling, two trained employees take care of the delivery, carrying, assembly, or connection of the goods—ideal for bulky or heavy products.
Can furniture or appliances also be assembled when delivering to end customers?
Yes. Upon request, our trained staff will assemble furniture, kitchens, or garden equipment and connect electrical and water appliances.
We are here for you
We could not answer your questions?
Then do not hesitate to contact us.
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Why DACHSER & KOLB is the right choice
Conscientious Professionals
When it comes to professionally painting rooms, laying new flooring, connecting closet light fixtures, installing a new sink or cleaning rooms, we are able to provide you with the appropriate craftsman or specialist for every possible need.
Kitchen Assembly
Our Employees are well experienced in the dismantling and reassembly of kitchens from many well-known manufacturers, including the installation of all electrical appliances and any required amendments, along with new assemblies and redesigns that may be required.
Kitchen Assembly
Our Employees are well experienced in the dismantling and reassembly of kitchens from many well-known manufacturers, including the installation of all electrical appliances and any required amendments, along with new assemblies and redesigns that may be required.
